Privacy Statement & Cookie Policy
This is the Privacy Statement of Legal Claim Advice B.V. (hereinafter also: “LegalClaimAdvice.com”). The Privacy Statement applies to all products and services that LegalClaimAdvice.com offers under its brands and trade names. The way in which we process personal data is in accordance with applicable laws and regulations. LegalClaimAdvice.com is responsible for the processing of personal data as shown in this privacy statement.
This Privacy Statement applies to all personal data that we process in the context of a request via our websites. By submitting a request via a form on our websites, clicking on the ‘contact me’ button, clicking on the ‘chat with us’ button or choosing one of our packages, you give permission for your personal data, in accordance with this Privacy Statement.
For all additional information about the protection of personal data, please visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/nl.
Until you accept the use of cookies and other tracking systems on the website, we will not place analytical cookies and/or tracking cookies on your computer, mobile phone, or tablet.
The current version of the Privacy Statement available on the website is the only version that applies as long as you visit the website, until a new version replaces the current version.
Personal data that we process
LegalClaimAdvice.com processes your personal data because you use our services and/or because you provide them to us yourself.
Below is an overview of the personal data we process:
We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age, unless they have permission from parents or guardians. However, we cannot check whether a visitor is really older than 16. We therefore recommend that parents be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without consent, please contact us at support@legalclaimadvice.com, and we will delete this information.
For what purpose and on what basis do we process personal data
LegalClaimAdvice.com processes your personal data for the following purposes:
Automated decision making
LegalClaimAdvice.com makes decisions based on automated processing on matters that could have (significant) consequences for people. These decisions are taken by computer programs or systems without a human being involved (e.g., an employee of LegalClaimAdvice.com).
Why LegalClaimAdvice.com uses automated decision making
LegalClaimAdvice.com uses a system that automatically registers your company in our administration. The link that the system creates is based on the data entered in the form.
Underlying logic
To propose the best possible connection for a product or service, the system uses the entered data to make geographical and request-size decisions.
Importance of automated decision making
An automatic system is necessary because manually processing registrations is time-consuming and error-prone.
How long we keep personal data
LegalClaimAdvice.com does not store your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
Up to 2 years after the last interaction with LegalClaimAdvice.com or its brands unless other legislation stipulates that data must be kept for a shorter or longer period.
LegalClaimAdvice.com can anonymize the personal data and then use it at an aggregated and anonymized level for research purposes and to optimize its products and services.
Sharing personal data with third parties
LegalClaimAdvice.com shares your personal data with various third parties if necessary for the execution of the agreement and to comply with any legal obligations. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. In the processor agreement, the processor is obliged to comply with all obligations under the Personal Data Protection Act, the European General Data Protection Regulation, and this Privacy Statement.
LegalClaimAdvice.com remains responsible for these processes. Companies affiliated with LegalClaimAdvice.com are bound by the general terms and conditions, which state that they undertake to handle the personal data they receive from you via LegalClaimAdvice.com with care, in accordance with the General Data Protection Regulation (GDPR).
Cookies, or similar techniques, that we use
LegalClaimAdvice.com uses functional, analytical, and tracking cookies. A cookie is a small text file stored in the browser of your computer, tablet, or smartphone when you first visit one of our websites. Cookies ensure that the website works properly and that, for example, your preference settings are remembered. These cookies are also used to optimize the website and to track your surfing behavior to offer customized content and advertisements.
On your first visit to our website, we already informed you about these cookies and asked permission to place them.
You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.
For an explanation, see: https://veiliginternetten.nl/themes/situation/cookies-wat-zijn-het-en-wat-doe-ik-ermee/.
Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies. Below is an overview:
View, adjust, or delete data
You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by LegalClaimAdvice.com, and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, or data transfer of your personal data or a request for withdrawal of your consent or objection to the processing of your personal data to support@legalclaimadvice.com.
To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but no later than within four weeks.
LegalClaimAdvice.com would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.
How we protect personal data
LegalClaimAdvice.com takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or contact us via support@legalclaimadvice.com.
Transfer of acquisition
As LegalClaimAdvice.com continues to grow and develop, one or more parts or assets of the company may be transferred to a third party. If this is the case, the related (personal) data may also be transferred to this third party. If this situation occurs, we will inform you in a timely manner by email. If you do not agree with this transfer, you can always terminate the agreement or request us to delete your personal data.
If you have any questions about our privacy policy, please contact us at support@legalclaimadvice.com.
Version 1.0 5-5-2024
Disclaimer
Conditions for the use of this website
Access to and use of this website or application are subject to the conditions below unless otherwise stated in additional conditions in the relevant application or another part of the site. Use of this site and related applications constitutes full acceptance of these terms and conditions and any additional terms and conditions set forth in the applications and other parts of the site.
The use of our applications and the site, including any and all agreements arising from them, is subject to Dutch law.
If the user continues to use our services after LegalClaimAdvice.com has made any changes to the conditions, we assume that the user accepts these changes.
For other types of services, such as offers via WhatsApp or SMS, the terms and conditions apply as outlined in the communication.